Privacy Policy

Effective from: October 1st, 2026

Nicholls Resale respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website, you agree to the practices described in this policy.

1.1 Information We Collect

We collect information you provide directly to us when you place an order, create an account, subscribe to our newsletter, or contact us for support. This information may include your name, email address, phone number, billing address, shipping address, and payment details. We also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and pages you view. This automatic data helps us understand how visitors use our site so we can improve the experience for everyone.

1.2 How We Use Your Information

We use the information we collect to process orders, fulfill shipments, respond to inquiries, and provide customer support. We also use your information to send order confirmations, shipping updates, and promotional messages when you have opted in to receive them. Your data helps us detect fraud, prevent security issues, and comply with legal obligations. We may use aggregated, non-personal information to analyze website performance and improve our services.

1.3 Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who help us operate our business, such as payment processors, shipping carriers, and email service platforms. These providers only receive the information needed to perform their specific tasks and are required to protect your data. We may also disclose information when required by law, court order, or to protect the rights and safety of Nicholls Resale and its customers.

1.4 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to remember your preferences, keep items in your cart, and understand how you interact with our pages. Cookies help us deliver a smoother shopping experience and measure the effectiveness of our marketing efforts. You can adjust your browser settings to refuse cookies, though some features of our website may not function properly without them. By continuing to use our site, you consent to our use of cookies as described in this policy.

1.5 Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to your data within our organization. While we work hard to safeguard your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account credentials at all times.

1.6 Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. If you wish to exercise any of these rights, please reach out through our contact page, and we will respond promptly. We will honor your requests in accordance with applicable privacy laws.

1.7 Third Party Links

Our website may contain links to third party sites that we do not control or operate. We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any site you visit before providing personal information. This Privacy Policy applies only to information collected through the Nicholls Resale website.

1.8 Children’s Privacy

Our website is not intended for children under the age of thirteen, and we do not knowingly collect personal information from minors. If we discover that a child has provided us with personal data, we will delete that information from our records promptly. Parents or guardians who believe their child has submitted information to us should contact us right away so we can take appropriate action.

1.9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the last updated date at the top of this page. We encourage you to review this policy periodically, so you stay informed about how we protect your information. Your continued use of our website after changes are posted means you accept the updated policy.

1.10 Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out through our contact page. Our team will respond to your inquiry as quickly as possible and address any concerns you may have. We value your trust and are committed to protecting your privacy in every interaction you have with Nicholls Resale.